Covid-19 Response

COVID-19 RESPONSE

During these unprecedented times we would like to ensure all our current and potential clients that yes, we are still open for business.

HYGEINE
At Eat Sleep Scape we have implemented strict hygiene and distancing measures to ensure the health and wellbeing of all staff and clients.

We are supplying handwash and sanitiser to each of our employees and ensuring they have access to clean, running water at all times on each work site. Where practical, all employees are required to wear face masks to help prevent the spread of this virus.

SOCIAL DISTANCING
With social distancing guidelines in mind, we are now implementing a NO-GO ZONE on all work sites until further notice.

During this time, we ask that clients remain inside or on parts of the property where work is not being conducted. Ensuring that they are not within 6 (SIX) meters of any Eat Sleep Scape employees if it is necessary for them to be around the work being conducted.

Should any of our employees feel that this is not being adhered to, they have been advised to stop work immediately, and apply the distancing themselves. If we deem necessary to keep staff protected whilst continuing work, temporary fencing and/or barriers will be erected – this unfortunately will be at the expense of our clients – so please keep your distance.

In the instance of meetings and site inspections between clients and management, strict guidelines must be followed – Face masks are to be worn by all parties at all times and a minimum of 1.5 meters social distancing must be adhered to.

There are no exceptions. We need to keep safe.

QUOTING & NEW CLIENTS
During these unprecedented times we are implementing the following procedures, however unorthodox, we feel these measures are necessary.

Before any site visits are conducted, we request that many photos of the areas to be quoted are provided via email, along with measurements and as much information about the work to be conducted as possible, we feel this is better than over the phone as information could be missed or overlooked. After this information is received and there is an understanding between all parties of the scope of works, an on-site inspection will be arranged.

PAYMENTS
During this time, we are no longer taking cash payments for deposits and ongoing payments for new and existing contracts. EFT information is provided on all quotes and contracts and we ask that all clients now please use that information for making all payments to us.

We thank you for your understanding and co-operation during these unprecedented times and we hope you all stay safe and healthy during this Covid-19 pandemic.

Yours sincerely,
Eat Sleep Scape

* View the PDF Version http://www.eatsleepscape.com.au/covidresponse.pdf